1. Home|
  2. Services|
  3. Website maintenance

Website maintenance

Your guarantee of success online! We keep your website up to date, secure and ahead of technology changes, so it keeps generating results for your business.

Feel free to contact our specialists:
Website maintenance
Website maintenance
Website maintenance

What does maintenance cover?

A website isn't finished on launch day. That's when the work of keeping it fast, secure and up to date begins.

Updates

Backups

Monitoring

Security

We track load and vulnerabilities, update regularly and keep backups that let the site be restored in minutes.

Content changes

Every month you get hours for real changes — a new page, product or section, without a separate quote for each one.

What's our secret?

There's no magic — just a process. Research, clear design and hand-written code that together deliver a predictably good result.

In-depth research and smart UX

Good design starts with understanding. We work from research so that every interaction is meaningful, smooth and drives conversions.

Design without an expiry date

Grow your product for years without it looking dated. Our design is built to stay current — always a step ahead.

Code written for you

Every line of code has a purpose. We build from scratch — clean, efficient and precisely to your needs. No templates and no compromises.

Lightning-fast websites

Speed matters. We optimize every site to load instantly and run flawlessly for your users.

Mobile First

We design for the devices your audience uses most — with an equally good experience on every screen.

SEO-ready

Our websites are built with SEO in mind from day one — so people can find you and you can grow organically.

Everything stays yours

Source files, access credentials and accounts are yours from day one. We don't lock you in — clients stay with us because our work delivers.

Training and support

We hand over the project with training on how to manage it yourself. And when you need help, you hear from the person who built the site, not a generic mailbox.

How we maintain your website.

Maintenance is only noticed when it's missing. Here's what we do to make sure it never comes to that.

Monitoring

Monitoring

We monitor uptime, speed and errors continuously, not after something has already gone down.

When there's a problem, we're the first to know and start working on it before your customers notice.

We make regular backups, so you can roll back at any moment.

Updates and security

Updates and security

We update the system and extensions in a staging environment before the changes reach the live site.

We keep certificates, attack protection and team access in order.

Security isn't a one-time setup — it needs attention every month.

Improvements and reporting

Improvements and reporting

We add new sections and features based on what user behavior data shows.

Every month you receive a report on what has been done and what's coming next.

Your website stays a living project that grows together with your business.

How much does monthly maintenance cost?

Build your plan.

What kind of website are we maintaining?

Everything you need for a strong digital presence — in one place.

All services

Why Web Factor?

We combine strategy, design and technology to create more than a beautiful website — a tool that works for your business every day.

Focus on what matters most: your business

Every decision serves your goals. We design with purpose — that's how creativity turns into measurable results.

Powerful marketing tools

Marketing and design are inseparable. We combine them into experiences that impress, sell and stay with people.

Close communication

Great results come from good relationships. We stay in constant contact with our clients, because clear communication leads to success.

Deadlines met

We respect your deadlines and our own. With careful planning and clear communication, we keep projects on schedule.

Flexibility

Need a change? No problem. Our lean approach and clean code let your website evolve effortlessly.

Beyond expectations

We're truly invested in your success. That drives us to give more and to celebrate every win together with you.

Some of our clients.

We've had the pleasure of creating digital experiences for market-leading companies and forward-looking startups.

MaitLighthouse Golf & Spa ResortNIDO ResidenceAve CeramicaAntiques FranceHotel ContinentalCossaraLucaffé BulgariaTransinsThe Open Sea ResidencePasiforaNov Vek
Op. Dr. Muhammet Dilber
Legacy by SunlifeOxBrokersOrolineGoldAgricultureBulgariaAstoria MareAstoria CollectionGoldExVia AhinoraGreen Shield ShopBIOSAImoti Premier
GelistudioGlob StroyFuture HouseInvest TimeGT Rent a CarLightsWeedness CBDOxbuildArhontCherno More Auto10 QTopparceliViking ConsultingOrtomediksRezach.bgSirena Palace ObzorGaleria BuildDoctor ColorCharmsZamkoLakeView PomorieKrastevi & PartnersNestra

Some of our latest projects.

Our focus is on striking visual solutions — functional and genuinely pleasant to use.

All projects
Lighthouse Golf & Spa Hotel

Lighthouse Golf & Spa Hotel

We created the flagship website of Lighthouse Golf & Spa Hotel — a luxury resort in Balchik with a golf course, a spa center and a hotel offering first-class service.

Mait

Mait

We designed and developed the flagship website of MAIT — an investment company with over 24 years of experience building modern, low-energy buildings in Bulgaria.

Transins

Transins

We developed the corporate website of Transins — a company with 32 years of experience in waste recycling and management in Bulgaria.

Shivana Residence

Shivana Residence

We created the website of Shivana Residence — a boutique complex of 21 detached houses with yards and a shared pool in the Priboy area of Asparuhovo, above the Black Sea.

All projects

Let's keep it simple.

Three clear steps from the first call to the start of work — no unnecessary meetings and no surprises along the way.

Step 1

Schedule a call

We want to learn more about you — your goals, what's working and where you need help. That's how we judge whether we're the right partner and can put together a plan that delivers real results.

Step 2

You get a tailored plan

We send you a clear proposal built around your goals — no fluff and no template price lists.

Step 3

We get to work

From day one, we're fully committed to your project. We dig into the details, communicate clearly and focus on one thing: results that matter.

Book your first call

Bulgaria+359
Australia+61
Austria+43
Albania+355
Armenia+374
Belgium+32
Bosnia and Herzegovina+387
United Kingdom+44
Germany+49
Georgia+995
Greece+30
Denmark+45
Estonia+372
Israel+972
India+91
Ireland+353
Iceland+354
Spain+34
Italy+39
Canada+1
Cyprus+357
China+86
Latvia+371
Lithuania+370
Luxembourg+352
Malta+356
Moldova+373
Netherlands+31
Norway+47
UAE+971
Poland+48
Portugal+351
Romania+40
Russia+7
USA+1
North Macedonia+389
Slovakia+421
Slovenia+386
Serbia+381
Turkey+90
Ukraine+380
Hungary+36
Finland+358
France+33
Croatia+385
Montenegro+382
Czech Republic+420
Switzerland+41
Sweden+46
Japan+81

What's it like to work with us?

The most accurate assessment of our work comes from the people we've done it with. Here's what they say.

5.00

Overall rating for Web Factor

All reviews
5.0

We've been working with them for years, and each new task goes more smoothly than the last. The website brings us inquiries every day, and when something needs to change, it happens quickly and without us having to explain. We're very happy and recommend them without hesitation.

Clima LuxAir conditioning & heating, Varna
5.0

I wanted a website that feels like the world of my books — not a sales showcase, but a doorway into it. The team read the series before sketching a single thing, and came back with a dark, fairy-tale look in which every chapter has its own place. My readers tell me they've spent hours exploring it.

DesislavaAuthor
5.0

The work was done extremely fast, and feedback came almost immediately. Communication was clear at every step, and the team accommodated every one of our wishes.

Kosta ChervenkovOwner, MAIT
5.0

An extremely professional and motivated team! They always strive to provide the best service to the client. Innovative and passionate about their work!

Darina IvanovaCEO, Invest Time
5.0

Great SEO optimization, website development and maintenance. Always available and full of new ideas. They built two websites for us, and now we've commissioned an online store from them.

Stanislav KomarovManaging Director, Komarov Consult
5.0

Exceptionally good communication with the company's manager and team. Personal commitment to and care for the project from the manager. The design was created very quickly and needed very few corrections from its first version. The right planning, optimization and support at every stage helped us achieve maximum results!

Stanislav BazhdarovOwner, Tanzania Extreme Fishing

Are you a client of ours?

Leave a review

We can also help with

A project rarely comes down to just one thing. Here's what else we can help with when the need arises.

Digital marketing

Channels, budgets and reports that show what drives results.

Branding

A recognizable brand — from the logo mark to all promo materials.

Make a difference with Web Factor

Make a difference with Web Factor

Ready for a new website? Let's build it.

Get in touch so we can discuss your needs and see how we can help you reach your goals

Start a projectContact us

Call now:

We're available every day from
8:30 a.m. to 8:30 p.m. (Sofia time)

+359 88 33 22 379