E-commerce
Selling online doesn’t end with the “Buy” button. We design the entire journey — from finding the product to the returned parcel and the order posted to the books.
Feel free to contact our specialists:
What goes into an e-commerce solution?
The store is the tip of the iceberg. Beneath it are stock, payments, deliveries and reports — and they decide whether you can cope with a hundred orders a day.
Catalog and stock
Payments and delivery
We connect the store to the warehouse, so you never sell something that isn’t there. Payments and couriers come together in a single flow, so orders go out without manual entry.
Returns and customer service
Reports and analytics
Returns are part of retail, not an exception. We plan for them from the start — together with reports that show which products bring in profit, not just revenue.
What do you get with an e-commerce solution?
A store that handles the seasonal peak, and processes that don’t require anyone to retype orders by hand.
A short path to the order
Every unnecessary step in the cart costs sales. We test the flow on real devices and remove anything that makes people give up on the last screen.
No manual entry
The warehouse, the courier and accounting all talk to the store. Your team processes orders instead of copying them between three systems.
Numbers you can trust
Sales tracking is set up correctly from day one, so the reports in your ad accounts match what you see in the store.
Design for every
device
We design for each screen size separately — from a widescreen monitor to the phone in your pocket — so the experience is equally good everywhere.
How we build your e-commerce platform.
We start with the processes behind the store and work our way to the storefront — in that order, because doing it the other way round leads to rework.
Processes before the storefront
We start with the warehouse, deliveries and returns. A store designed without them gets rebuilt after the third month.
We map out which steps are done by hand today and which of them can be eliminated.
Catalog and cart
We organize categories and filters around how people search, not around how the warehouse is laid out.
The path to checkout is cut to the minimum and tested on real phones.
Integrations and launch
We connect payments, couriers and accounting into a single flow and test it with real orders.
We launch with tracking already configured, so your reports are accurate from day one.
How much will your online store cost?
Calculate an estimated price in a minute.
How many products will you offer?
How many languages?
Integrations with external systems?
Who will add the products?
What's your timeline?
Maintenance after launch?
Estimated project price
from €2,800
Everything you need for a strong digital presence — in one place.
All servicesWhy Web Factor?
We combine strategy, design and technology to create more than a beautiful result — a tool that works for your business every day.
Some of our clients.
We've had the pleasure of creating digital experiences for market-leading companies and forward-looking startups.
Some of our latest projects.
Our focus is on striking visual solutions — functional and genuinely pleasant to use.
All projects
Lighthouse Golf & Spa Hotel
We created the flagship website of Lighthouse Golf & Spa Hotel — a luxury resort in Balchik with a golf course, a spa center and a hotel offering first-class service.
Mait
We designed and developed the flagship website of MAIT — an investment company with over 24 years of experience building modern, low-energy buildings in Bulgaria.
Transins
We developed the corporate website of Transins — a company with 32 years of experience in waste recycling and management in Bulgaria.
Shivana Residence
We created the website of Shivana Residence — a boutique complex of 21 detached houses with yards and a shared pool in the Priboy area of Asparuhovo, above the Black Sea.
Let's keep it simple.
Three clear steps from the first call to the start of work — no unnecessary meetings and no surprises along the way.
Step 1
Schedule a call
We want to learn more about you — your goals, what's working and where you need help. That's how we judge whether we're the right partner and can put together a plan that delivers real results.
Step 2
You get a tailored plan
We send you a clear proposal built around your goals — no fluff and no template price lists.
Step 3
We get to work
From day one, we're fully committed to your project. We dig into the details, communicate clearly and focus on one thing: results that matter.
Book your first call
What's it like to work with us?
The most accurate assessment of our work comes from the people we've done it with. Here's what they say.
We can also help with
A project rarely comes down to just one thing. Here's what else we can help with when the need arises.